Delivery Information

Discreet Shipping & Fast Delivery Information – SecretPlays.pk

At SecretPlays.pk, we understand that when ordering adult wellness and pleasure toys, privacy and discretion are your #1 priority. We take extraordinary measures to ensure your complete peace of mind from the moment you place your order until it arrives safely in your hands.

1. 100% Guaranteed Plain & Confidential Packaging

Every single order from SecretPlays.pk is packed with strict privacy protocols:

• Neutral, Unmarked Boxes & Flyers: Orders are dispatched in plain brown cardboard boxes or thick, opaque tamper-proof courier flyers.
• Zero Sensual Words or Logos: The exterior label will NEVER feature words like \"Sex Toy\", \"Adult Toys\", \"Vibrator\", \"Dildo\", or \"SecretPlays\". The shipping label only lists a neutral shipper name (such as \"SP Logistics\" or \"E-Store Goods\") and general merchandise description like \"Cosmetics / Personal Care / Electronics\".
• No Courier Knowledge: The delivery rider has no way of knowing what item is inside the package. Your privacy is 100% safeguarded.

2. Delivery Coverage Across Pakistan

We deliver express parcels to every city, town, and postal code in Pakistan, including:

• Major Metropolitan Hubs: Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Gujranwala, Sialkot, Peshawar, and Quetta.
• Nationwide Network: Hyderabad, Sukkur, Bahawalpur, Sargodha, Gujrat, Abbottabad, Mardan, Sahiwal, Rahim Yar Khan, and all surrounding tehsils.

3. Delivery Times & Schedules

• Major Cities (Karachi, Lahore, Islamabad, Rawalpindi): 1 to 2 business days.
• Other Cities & Regional Towns: 2 to 3 business days.
• Fast Same-Day Delivery: Available for online prepaid orders in selected areas of Lahore and Karachi (subject to order cutoff time).
• Discreet Pickup / Self-Collection: If you prefer not to receive the parcel at your residential address, you can choose to collect your parcel directly from the nearest courier express center (TCS, Leopards, or Trax) by presenting your tracking number and CNIC.

4. Delivery Charges & Payment Policy

• Online Payments (Fast Track): Enjoy fast priority dispatch and discounted delivery rates when paying online via Bank Transfer, JazzCash, or EasyPaisa.
• Cash on Delivery (COD): On Cash on Delivery, customers are required to pay the standard delivery charges must. Our customer care team may confirm your order via discreet WhatsApp message prior to dispatch.

5. Order Tracking & WhatsApp Assistance

As soon as your package is dispatched, you will receive a tracking link via SMS / WhatsApp. You can track your parcel's real-time journey online without any hassle. If you need any assistance, message our confidential support on WhatsApp: +92 325 2805595.